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Terms of service

These terms cover your use of this website. Our DDoS protection services are provided under separate customer agreements.

Last updated: October 27, 2026

About these terms

The website sentigate.cloud is operated by SentiGate Inc., registered in the Republic of Panama under registration number 155786393. By using the website, you agree to these terms. If you don’t agree, please don’t use the website.

Our services

Descriptions of our products on this website are for general information. The exact scope of any service, its price and its service levels are set out in the agreement you sign with us, and that agreement takes priority over anything written here.

Using the website

You may browse the website and share links to it. You may not:

  • attack, overload, scan or try to break into the website or our network (we will notice);
  • use the website to send spam or unlawful content;
  • copy large parts of the website, our brand or our logo for your own commercial use without our permission.

Intellectual property

The SentiGate name, logo, texts, illustrations and code on this website belong to SentiGate Inc. or are used with permission.

No warranty

We work hard to keep the information on this website accurate and up to date, but we provide the website as is, without promises that it will always be available or error-free.

Limitation of liability

To the extent the law allows, SentiGate Inc. is not liable for indirect or consequential losses that come from using this website. Nothing in these terms limits liability that can’t be limited by law.

Links to other websites

We may link to other websites. We don’t control them and aren’t responsible for their content.

Changes and governing law

We may update these terms from time to time and will change the date at the top when we do. These terms are governed by the laws of the Republic of Panama.

Contact

Questions about these terms go to legal@sentigate.cloud.

Under attack

Let’s get you behind the gate.

This is what happens next.

  1. Write to our NOC. Put “URGENT” in the subject and tell us what’s being hit: a domain, an IP or a whole prefix, and roughly when it started.
  2. An engineer replies with a plan. For a website this is a DNS change and usually a new origin IP that the attackers don’t know yet. For a network it’s a Letter of Authorization, route objects and a GRE tunnel, so we can announce your prefix from our edge.
  3. The flood hits our gates instead of you. Once traffic flows through SentiGate, we tune the filters with you while the attack is still going.
noc@sentigate.cloud
Write to the NOC

Quick tip: if you run your own DNS, check the TTL on the record you’ll be changing. The shorter it is, the faster the switch to SentiGate takes effect.